This job has Expired
Associate Director of Operations and Application Review
Job Description
Posting Number
PG193547EPInternal Recruitment
NoWorking Title
Associate Director of Operations and Application ReviewAnticipated Hiring Range
$72,000 - $75,000Work Schedule
Monday - Friday, 8 am - 5 pm; some evenings and weekendsJob Location
Raleigh, NCDepartment
Undergraduate AdmissionsAbout the Department
The primary function of the Office of Undergraduate Admissions is to identify, attract and enroll first year and transfer students with outstanding academic ability and potential. The department’s efforts are commensurate with NC State’s annual and long-term enrollment goals for the university.
Essential Job Duties
As the Associate Director of Operations and Application Review, this position is accountable for all aspects of admissions operations, application review and candidate selection by developing and articulating admissions processing policies and procedures to admissions staff, campus partners, students, parents and counselors. This includes training the admissions processing unit; designing and implementing a workflow plan for admissions processing to include the successful processing of more than 50,000 undergraduate applications annually; oversight of the review and selection process of applicants; providing leadership to staff and embodying a best practices approach to customer service and student advocacy; working closely with all enrollment offices and other campus offices to achieve coordinated communication.
The associate director will review academic credentials of first-year and transfer applicants to make appropriate admissions decisions, based on a holistic review of the application and supporting documents, including specific degree requirements and student characteristics which would indicate success in these areas of study. This work requires in-depth analysis and counseling skills along with independent judgment and discretion to render appropriate admissions decisions in an increasingly competitive market. This position will work closely with admissions leadership to finalize and disseminate admission decisions.
This position’s oversight of first year and transfer processing includes the workflow, documents and data flow to and from various systems. The associate director will collaborate with multiple stakeholders in various departments (including technology and communications) to ensure a smooth experience for students and families and ensure application materials and transfer credits are processed in a timely manner.
Duties include:
Duties include:
- Review academic credentials of freshmen and transfer applicants to make appropriate admissions decisions, based on a holistic review of the application and supporting documents, including specific degree requirements and student characteristics which would indicate success in these areas of study. Work requires in-depth analysis and counseling skills along with independent judgment and discretion to render appropriate admissions decisions in an increasingly competitive market.
- Represent NC State to prospective students, parents and counselors by participating in events such as high school visits, college fairs, receptions, etc. There is extensive contact with the public by phone, email or in person. The position counsels prospective students as needed, providing information about the university and its programs of study and admission standards, policies and procedures.
- Recruitment activities will involve occasional travel, both in state and out of state, as well as public speaking. Weekend and evening work will be required occasionally.
Other Responsibilities
- Conduct information sessions on campus for prospective students and their parents.
- Other responsibilities will include oversight of major admissions projects as assigned, including attending meetings with university faculty and various university committees to represent the Office of Undergraduate Admissions.
Minimum Education and Experience
- Require post-baccalaureate credentials or a bachelor’s degree plus alternative or equivalent professional training and experience may be substituted for the advanced degree on an exceptional basis.
Other Required Qualifications
- Ability to exercise judgment and work independently
- Excellent interpersonal skills with the ability to work creatively, collaboratively and effectively as a team member
- Strong organization and time management skills to ensure scheduled deadlines
- Ability to work in a fast-paced environment and handle multiple projects
- Computer proficiency – must be knowledgeable in the use of computerized management information systems (databases)
- Demonstrated ability to make accurate and consistent interpretations of a broad variety of academic and/or administrative policies and procedures
- Ability to exercise good judgment and discretion, particularly in matters relative to sensitive or confidential student records, personnel or organizational matters
- Work requires in-depth analysis and counseling skills along with independent judgment and discretion to render appropriate admissions decisions in an increasingly competitive market
- Flexibility to travel on occasion based on office needs
- Ability to lift up to 30 lbs occasionally, with or without reasonable accommodation
Preferred Qualifications
- Five plus years experience in university admissions or related area
- Experience in a university work setting
- Experience in a supervisory position
- Experience working in a CRM
Required License(s) or Certification(s)
- A valid North Carolina driver’s license or the ability to obtain one within 60 days of start date. Driver’s license must be maintained as a condition of employment.
Valid NC Driver's License required
YesCommercial Driver's License required
NoJob Open Date
07/24/2024Anticipated Close Date
Open Until FilledSpecial Instructions to Applicants
Please include as attachments a resume, cover letter, and contact information for at least 3 professional references.
Position Number
00102107Position Type
EHRA Non-FacultyFull Time Equivalent (FTE) (1.0 = 40 hours/week)
1.00Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Non Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Non Mandatory - Emergency EventDepartment ID
320101 - AdmissionsAA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
*Please mention you saw this ad on AcademicJobs.*
