Communications Officer/Dispatcher
Job Description
Job Title
Communications Officer/DispatcherJob Description
Join the University of Notre Dame and Make a Lasting Impact!
As a Communications Officer (Dispatcher), you will play a crucial role in promoting a safe environment, allowing our University to excel.
Why Notre Dame?
Why Notre Dame?
The University of Notre Dame is committed to fostering a safe, vibrant community where everyone can thrive. Join us and contribute to our mission-based organization that educates students and conducts groundbreaking research.
The University of Notre Dame campus functions like a small town, offering police services, fire protection, shopping, and entertainment. Working in the Communication Center, you’ll combine emergency dispatch duties with high-level customer service.
As a Communications Officer, you’ll be key to Campus Safety, supporting events year-round, including sports, commencement, and concerts. You’ll collaborate with various campus divisions to ensure prompt responses for Police, Fire, Risk Management, and other services to keep our community safe.
Your Impact:
Create a secure space where students, faculty, staff, and visitors can:
Create a secure space where students, faculty, staff, and visitors can:
- Learn
- Teach
- Work
- Perform Research
- Celebrate Their Faith
- Foster Community
Why This Role is Exciting:
- Do you enjoy being challenged?
- Do you desire to interact with a diverse and innovative group of people regularly?
- Do you want to work for a mission-driven organization that positively impacts the world through education and research?
Key Responsibilities:
- Utilize a computer-aided dispatch system to track all calls for service.
- Manage administrative phone lines, emergency phone lines, closed-circuit television, and various alarm systems.
- Multitask effectively while working closely with team members.
- Provide the highest level of customer service.
Other qualities that will make you successful as a Communications Officer include:
- Commitment to diversity and inclusion
- Compassionate leadership
- Desire to build strong relationships
- Curiosity to help find solutions
- Effective communicator
- Operational excellence
- Accountability
Job duties that you can expect to perform as a Notre Dame Communications Officer are but not limited to:
- Handle 9-1-1 and other emergency/non-emergency calls
- Dispatch appropriate personnel or provide information and referrals
- Assist walk-ins at the Communications Center window
- Support Patrol Officers with information from NCIC, IDACS, and university databases
- Coordinate emergency responses and provide pre-arrival instructions during medical emergencies
- Document and dispatch all calls for service in the computer-aided dispatch system
Just a few exciting University Benefits:
- Starting wage: $21.00/hour
- Shift differential for afternoon/midnight shifts
- Holiday pay incentives
- 4/3 10-hour work shifts
- Provided communications apparel
- Overtime opportunities (events and training)
- Educational benefits for staff, spouse, and children
- 10% University contribution to 403b retirement fund
- Competitive medical, vision, and dental insurance (University contributes to HSA)
- On-campus Wellness Center with low co-pays
Apply Today!
Become a vital part of our team and help shape the future of the University of Notre Dame.
We look forward to welcoming you!
#LI-AW1
#LI-AW1
Minimum Qualifications
- High School Diploma or GED
- Strong typing/writing skills
- Effective communications skills in a diverse population
- Maintain calm and work well in high stress situations
- Excellent customer service skills
- Successfully pass a Multi-tasking exam
Preferred Qualifications
- 1 or more years in a Emergency Dispatch Center
- IDACS Certified
- Certifications in Priority Dispatch (EFD, EMD, and/or EPD)
- IAED Member
Department
Police (14005)Department Website
www.police.nd.eduFamily / Sub-Family
Env & Safety / DispatchCareer Stream/Level
NIC 2 CoordinatorDepartment Hiring Pay Range
$21.00/hour minimumPay ID
Bi-WeeklyFLSA Status
S3 - FT Non-exempt HourlyJob Category
Service/MaintenanceJob Type
Full-timeSchedule: Days of Week & Hours
- Afternoon/midnight Shift (subject to change pending shift bids in November)
- Four 10-hour days on, 3 days off rotating schedule with every other weekend off
Bi-Weekly pay dates
Schedule: Hours/Week
40Schedule: # of months
12Job Posting Date (Campus)
06/17/2024Job Posting Date (Public)
06/17/2024Job Closing Date
07/01/2024Posting Type
Open To All ApplicantsPosting Number
S241066Quick Link for Internal Postings
https://jobs.nd.edu/postings/34807*Please mention you saw this ad on AcademicJobs.*
