The Department of Orthopaedic Surgery at UC San Diego School of Medicine is a diverse patient, research, education, and academia focused, high-performing Department with a commitment to quality, collaboration, innovation, and continuous improvement. Orthopaedic Surgery provides treatment for disorders of the musculoskeletal system, offering comprehensive and innovative services. The Department offers a full spectrum of musculoskeletal clinical care, specializing in foot and ankle, hand and microvascular surgery, joint reconstruction, physical medicine and rehabilitation, spine, sports medicine, orthopaedic oncology, and trauma. Research expertise includes advancements in muscle metabolism and physiology, neuromuscular bioengineering, intervertebral disc, and musculoskeletal physiology and epidemiology. The Department supports an ACGME accredited residency program and fellowship in hand and microvascular surgery, as well as fellowship programs in joint reconstruction, spine, and trauma.

Marketing and Communications Manager provides communication, writing, and marketing support to the Department of Orthopaedic Surgery under the supervision of the Administrative Vice Chair and Department Chair.

Incumbent collaborates on the development and execution of organizational communication and engagement strategy for the department, serves as a key point of contact for communications, and actively manages projects through a variety of channels intended for diverse audiences. Deliverables include, but are not limited to written, visual, digital, and electronic communications. Position collaborates with various departments, School of Medicine, health system and university personnel to determine the best methodologies to reach primarily internal audiences on the department's education and research initiatives.

Incumbent to manage various writing, marketing, and communication vehicles, including advertising, brochures, newsletters, manuals, emails, social media, and website content. Creates and manages a variety of content ensuring the use of inclusive language and messaging, and in alignment with brand and editorial style guidelines. Schedules and coordinates the timely production of print and electronic documents and notifications, conferring with campus partners and/or outside vendors as needed.

Identifies opportunities to highlight the Department of Orthopaedic Surgery through events, meetings, committee work, etc. Position participates and leads alumni engagement and other events as assigned for continuity of branding and messaging, as well as coordination of such events. May work with development for fundraising opportunities. Coordinates and partners with School of Medicine's director of communications and Office of Communications to highlight the department's work and identify opportunities for collaboration throughout the institution.

As a Marketing and Communications Manager, the incumbent will develop Office of the Chair communications that foster two-way communication between the department administration and campus stakeholders. The incumbent will serve as a liaison and facilitator to advance organizational goals, including actively, deliberately, and thoughtfully infusing inclusivity and diversity throughout department communications. Position expected to promote a culture of equity, diversity, inclusion, respect, and superior customer service to internal and external constituents.

Incumbent will implement and manage all department communications projects, assesses their effectiveness, and coordinates completion with updates to the Chair and adVC.

Independently oversees a comprehensive communications program for a unit or school with moderately complex communications requirements. The communications program usually includes written, visual, digital and electronic communications. Works with management to develop and execute organizational communication and market branding strategy. Designs and implements information campaigns.

• Seven (7) years of related experience, education/training, OR a Bachelor's degree in related area plus three (3) years of related experience/training.

• Experience developing digital media, including photography and original graphics.

• Knowledge of all aspects of communications, including strategic planning for various media venues, technical aspects and requirements of various venues, and most appropriate and effective applications.

• Knowledge and understanding of technical applications to effectively direct technical staff, or personally perform technical work, including design concepts, various media, and applications. Thorough technical skills in computer applications for web production, image handling, publishing and design, illustration, presentation preparation, animation, web interaction, and/or other state-of-the-art web communication capabilities.

• Competency with software programs including but not limited to Microsoft Office Suite, Internet browsers, web CMS and video editing programs, and social media software/monitoring services; Demonstrated innovation, creativity, and a track record of keeping current with new technologies and new approaches.

• Experience cultivating and monitoring sources for content creation. Experience summarizing news articles and reports for use on various media channels, including social media. Ability to think creatively to identify topics and modify content for use in a variety of communication channels.

• Knowledge and skills to advise and consult with management to ensure delivery of the desired message to the target and/or broad general audiences. Experience creating high-quality, compelling content to help generate visibility for executive leadership, initiatives, and events.

• Solid written, verbal, interpersonal communications, active listening, and political acumen skills. Ability to communicate effectively one-on-one or in group settings, considering differences in social, cultural, professional, and educational backgrounds. Proven ability and experience to write copy and edit for accuracy and style. Working knowledge of proper English grammar, spelling, punctuation, sentence construction, and effective journalistic style. Ability to write for executive leadership. Ability to write for diverse audiences, particularly internal university audiences, especially academic and staff employees.

• Demonstrated excellence in news judgment and strong demonstrated interviewing skills.

• Experience creating social media strategies to market to targeted audiences. Ability to provide sound, professional new media communications strategy in a campus environment.

• Solid skills to create, develop, and implement comprehensive long and short-term strategic communications plans. Ability to quantify the effectiveness of communication strategies; ability to evaluate and advise on the effectiveness of communication strategies. Knowledge of the practices for marketing communications to support strategic messaging.

• Knowledge of location protocols and channels for communication internally and externally.

• Knowledge of the organization, its achievements, mission, vision, goals, policies, practices, infrastructure, and a strong knowledge of current affairs, and issues in higher education and/or health sciences.

• Minimum of five years' work experience creating and writing content for media channels. Experience with posting multimedia content, video, images, and graphics on websites and social networking platforms while tailoring messages to specific audiences, ideally for a university program or educational product.

• Work experience in an academic higher education setting and/or medical school.

• Knowledge of Adobe Cloud, MyEmma, and Canva.

• Employment is subject to a criminal background check.

• Occasional evenings and weekends may be required, including supporting educational program interviews.

• Duties may require direct contact and/or supervision of children (defined as individuals under the age of 18); completion of the Child Abuse and Neglect Reporting Act (CANRA) form will be required.