Production Manager
Job Description
Posting Number
PG193986SPInternal Recruitment
NoWorking Title
Production ManagerAnticipated Hiring Range
$57,527 - $63,693Work Schedule
Monday - Friday, 8 am - 5 pm; some nights and weekends requiredJob Location
Raleigh, NCDepartment
NC State Student CentersAbout the Department
Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.
Essential Job Duties
Responsibilities include but not limited to:
- Transporting, setting up and operating audiovisual equipment in conjunction with meetings, events, conferences, and classroom instruction sessions
- Maintaining equipment inventory and checkout
- Coordinating equipment troubleshooting/maintenance
- Advise the Student Centers Leadership Team in the selection, use, and design of audiovisual equipment for NC State Student Centers event spaces
- Provide training for SHRA, temporary, and student staff in equipment operation and troubleshooting
- Prioritize customer service in the leadership of the Production Team by establishing Event Management SOPs that emphasize a positive client experience
- Directly supervise 1 SHRA Production Coordinator, 3 Temporary Production Assistants, and 12-18 Student Event Assistants/Managers, including hiring, training, scheduling, and performance management.
Other Responsibilities
- Model the Division’s mission and values, introduce the Division’s mission and values to the employees, and foster a positive, cohesive workplace and congeniality among co-workers.
- Understand the goals and culture of the organization, and understand how employees’ work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture.
- Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols.
- Perform other duties as assigned to ensure NC State Student Centers business needs are met.
- Position will require the use of NC State vehicles to travel between student union buildings for events.
Minimum Experience/Education
High school diploma or equivalency and one year of experience in audiovisual equipment operation and maintenance, graphic design, and/or photography; or an equivalent combination of training and experience.
Other Required Qualifications
- Develop, implement and evaluate programs, including establishing goals and objectives and setting appropriate deadlines.
- Excellent customer service skills
- Experience with recruiting, hiring, training, and scheduling.
- Previous supervisory experience, including providing guidance and direction to personnel.
- Effectively communicate, written and oral, expectations, policies, procedures, and event requirements to a diverse population of students, staff, and clients.
- Ability to use or learn to use email and use a PC and MS Office Suite (or similar) proficiently.
- Ability to frequently lift up to 50 lbs, with or without reasonable accommodation.
Preferred Qualifications
- In-depth knowledge of NC State Student Centers employment programs, policies, and procedures.
- Experience with best practices and software for audio-visual equipment and operations.
- Advanced knowledge of audiovisual equipment operation and maintenance, including but not limited to projectors, microphones, DM boxes, and portable sound systems.
- Experience in a large student union setting, preferably with multiple facilities.
Required License or Certification
- Valid NC driver’s license or ability to obtain within 60 days of start date. Must be maintained as a condition of employment.
Valid NC Driver's License required
YesCommercial Driver's License Required?
NoJob Open Date
05/07/2024Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
05/14/2024Notice to Applicants
Special Instructions
Position Number
00109583Position Type
SHRAPosition Classification Band Title
Multi-Media TechnicianPosition Classification Band Level
AdvancedPosition Classification Salary Range
$ 39,000 - $ 68,414Salary Grade Equivalency
GN08Alternate Option
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.00Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Non Mandatory - Emergency EventTime Limited Position
NoDepartment Id
477001 - Camp Enterprises Facilities OpAA/EEO
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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