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Academic/Student Services Manager (Interim Assignment)
Contra Costa Community College District in Pittsburg, California
 
 
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Date Posted 11/20/2020
Category
Admin-Student Affairs and Services
Salary $8,008 - $9,757 per month -  
Employment Type Full-Time
Application Deadline Open until filled
 
 
 
 
 

Position Title

Academic/Student Services Manager (Interim Assignment)

Special Instructions to Applicants

Los Medanos College is seeking energetic and dedicated candidates to apply for the position of interim Director of Outreach (Academic/Student Services Manager). This interim position will be responsible for leading the Outreach Department through the Spring 2021 semester. This interim assignment will conclude on June 30, 2021. Only internal employees will be considered for this assignment.

Key functions of the department include welcome services, outreach to high schools and community, in-take/matriculation processes for new students, and communications with prospective and incoming new students. Additionally, the department engages in strong collaboration with Early College Credit programs (high school articulation and dual enrollment).

We seek a colleague for this position who operates with a growth mindset, is highly student centered, and who demonstrates a deep commitment to equity and inclusion among students, staff, and faculty.

NOTE: New employees will be placed at the first step which is $8,008, second step $8,414, or third step $8,840 per month depending on experience. Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on an annual basis, until the maximum step of $9,757 per month is reached on the salary schedule.

Diversity Statement

It is the District’s policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of ethnic group identity, race, color, ancestry, religion, marital status, sex, national origin, gender, gender identity, gender expression, age, sexual orientation, physical or mental disability, medical condition, genetic information, veteran status, parental status, citizenship or because an individual is perceived to have one or more of these characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.

Recruitment Type:

Interim Assignment (Internal applicants only)

Location

Los Medanos College

Posting Number

0001457

# of Openings

1

Range

M3

Salary

$8,008 - $9,757 per month

Position Status

Temporary

Overtime Status

Exempt (not eligible)

Position

Full-Time

If temporary, employment duration:

Interim position is through June 30, 2021

# of Hours Scheduled Per Week

40

Work Schedule By Day and Work Hours

Monday – Friday 8:30 AM – 5:00 PM (Occasional evenings and weekends based on department activities.)

Shift Differential %

N/A

# of Months

12

Non-work Periods:

N/A

EEO Job Category

Executive/Administrative/Managerial

Employee Group

Manager - Academic

Department

L1160-Outreach Office

Position Definition

Under general direction of a higher-level academic manager, manages up to several small educational services programs or projects for a college. Manages and evaluates assigned supervisors, faculty and staff, in conformance with appropriate policies and procedures.

Distinguishing Characteristics

An Academic/Student Services Manager is the first level of academic management in the District and serves as an administrator overseeing up to several small educational services programs or projects for a college. In contrast, the higher level class of Senior Academic/Student Services Manager is expected to oversee a medium to large program/project or several small and medium programs/projects.

Examples of Duties/Essential Functions

Duties/essential functions may include, but not be limited to, the following: Oversees up to several small academic programs and projects for a college, including managing program budgets. Assists in the hiring process of management, faculty and classified staff. Manages assigned faculty, classified and supervisory staff. Assists in the training of assigned supervisory, faculty and classified staff. Evaluates assigned supervisory and classified staff. Assists in the evaluation of faculty. Manages and provides support services to assigned faculty, supervisory and classified staff to enhance the success of programs and projects. Facilitates grant applications for assigned programs and projects, manages grants, and prepares required reports. Coordinates program functions with other interfacing instructional, student or support services functions. Serves as liaison with other college programs, committees, individual students and student groups, and appropriate university, school and other off-campus and community groups. Serves on college and district committees as assigned. Prepares an annual budget in concert with college goals for assigned program. Accurately interprets applicable laws, regulations and collective bargaining contract provisions. Responds to and seeks resolution of complaints arising from program activities, including participating in the process of collective bargaining contract grievances. Participates in and provides leadership for assigned program reviews and implementations. Supports a climate that promotes innovation and improved service to students and the community; cooperates with program staff and other managers to develop processes that are student friendly and supportive of student success. Manages and participates in the continued evaluation and improvement of the assigned program’s or project’s educational services. Employs appropriate techniques and strategies to resolve disputes and to enhance communication and cooperation among the members of the college and District communities. Assists in accreditation process. Actively participates in and supports college and District shared governance components and activities and other collaborative processes. Interpret and analyze appropriate laws, policies, rules and procedures to determine impact on assigned program or project and oversee compliance and reporting strategies. Travels throughout the District in carrying out responsibilities and functions. Performs other related duties as assigned.

Minimum Qualification-Education/Experience

Education: Earned Master’s degree or equivalent from an accredited college or university. Certain programs may require a specific major as required by law. Experience: Equivalent to at least three (3) years of full-time instructional, student, and/or other relevant support services experience. License/Certification: A valid Class C California Driver’s License.

Minimum Qualification-Knowledge Of

Computer-based technology for management of assigned program/project; the goals of shared governance; principles and practices of administrative organization and management, planning, supervising and evaluating the work of others, employee motivation and training; applicable federal, state, local, District and college laws, rules and regulations, and collective bargaining contract provisions; complex business level English usage, spelling, grammar and punctuation; modern office tools such as computers and printers; typical modern office computer software programs; report and presentation writing.

Minimum Qualification-Ability To

Use organizational skills that enable performance of duties in a timely fashion with attention to detail; effectively communicate orally and in writing; manage financial resources effectively including determining how best to utilize resources and managing budgets and expenditures; use personal computers utilizing typical office software applications, including the Internet; work effectively with managers, faculty and staff in a participatory governance environment to accomplish the goals and objectives of the college and the assigned program or project; exercise good judgment; communicate effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, politics, philosophy, disability, and religious background of all students, faculty and staff; establish and maintain effective working relationships with those contacted in the course of work.

Desirable Qualifications

• Knowledge and experience in Student Services including working with processes and services that support new students
• Ability to effectively lead outreach, recruitment, and communication efforts for new and incoming students
• Ability to supervise and motivate a dynamic team of staff and student employees in a remote online environment
• Experience or ability in innovative and creative program development, particularly in an online format
• Robust experience utilizing various technologies/systems to facilitate Student Services (i.e. SARS, Constant Contact, Pure Chat, Zoom, Tableau, etc.)
• Ability to develop strong collaborative working relationships across the college and with many external educational partners in East Contra Costa County
• Demonstrated commitment to fostering student equity and ability to ensure access for people from diverse multicultural, social, language, and educational backgrounds

Job Open Date:

11/19/2020

Job Close Date:

12/01/2020

Open Until Filled

No

Foreign Degree and Credit Statement:

In accordance with the Human Resources Procedure 3050.05, all foreign degrees and credits used to meet the minimum qualifications must be evaluated by an approved National Association of Credential Evaluation Services (NACES) agency www.naces.org prior to the implementation of the equivalency process. You must upload your evaluation with your application when you apply for this position to be considered. We cannot accept foreign degree evaluations after the closing date. The candidate bears all responsibility and costs associated with obtaining the evaluation.

About Us

About the District
The mission of the Contra Costa Community College District is to transform lives by providing outstanding learning opportunities that nurture and empower all students to achieve their educational goals. The dedicated faculty, classified professionals and administrators in the District are committed to core values and action that promote excellence in learning and equitable student success. The District is committed to hiring and developing a diverse staff that understands that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive role models for all students; and creates an inclusive and supportive educational work environment for its students, employees, and the community it serves.

Located in Contra Costa County, in the beautiful and diverse San Francisco East Bay area, the District serves the 1 million residents of the County through education, business partnerships and service in the community. The District first opened its doors in 1949 and is the second oldest and eighth largest multi-college community college district in California. The District consists of three colleges and two centers; Contra Costa College in San Pablo; Diablo Valley College in Pleasant Hill; Los Medanos College in Pittsburg; and the centers in Brentwood and San Ramon. The District Office located in downtown Martinez, supports the mission and functions of the colleges.

As evidenced by the rich diversity in Contra Costa County, the District enrolls a highly diverse student population. Serving over 52,088 students a year, in 2017-18 fiscal year the demographic make-up of the students was 10% Black/African American; 17% Asian/Pacific Islander; 33% Hispanic/Latino; 29% White/Caucasian; and 11% Other.

The District actively encourages a diverse pool of applicants to serve the dynamic student population and work collaboratively with existing colleagues that are equally dynamic and diverse.

Contra Costa College
Contra Costa College is a dynamic, comprehensive community college with a diverse student population. The institution has served the communities of West Contra Costa County for more than 69 years. Most of the 10,500-plus students who attend the college come from local communities, but many also come from neighboring communities and from countries throughout the world. The college offers certificates and degree programs in 70 areas. It prepares students for immediate employment and for transfer to four-year colleges and universities. Faculty and staff are proud to be affiliated with an institution that has a tradition of excellence and a reputation for educating students to live and work in a diverse global environment.

Diablo Valley College
DVC is committed to increasing student success. The college has distinguished itself as one of the nation’s most successful community colleges by offering incomparable transfer opportunities and exceptional career-technical programs. In both Pleasant Hill and San Ramon, a diverse student body engages with high-quality instruction and support services designed for excellence and equity in student learning. DVC’s career-technical programs keep pace with emerging technologies and skill requirements, while unparalleled transfer programs prepare students to be successful in four-year colleges and universities. DVC continuously ranks among the top transfer pathways to UC Berkeley.

Los Medanos College
Los Medanos College, opened in 1974, is the newest campus of the Contra Costa Community College District. The college prepares students to excel and succeed economically, socially and intellectually in an innovative, engaging and supportive learning environment. LMC provides quality programs and state-of-the-art facilities to serve the needs of a rapidly-growing and changing East County while enhancing the quality of life of the diverse communities it serves. Los Medanos College is known for its transferable general education program and career technical programs strongly connected with local business and industry. The college serves approximately 10,000 students.

Employee Benefits:

Insurance: The District offers health, vision, dental and life insurance for monthly classified employees and managers/supervisors and their eligible dependents. Monthly classified employees and managers/supervisors covered by another health medical plan may waive District coverage and receive a monthly cash stipend.

Retirement: Most employees are members of the PERS (Public Employees Retirement System). Faculty employees and Academic Managers are members of the STRS (State Teachers Retirement System). Police Service employers are members of Safety Public Employees Retirement System.

Deferred Compensation: The District offers two optional deferred compensation plans. Eligible employees have a choice of the 457, 403b plans and a selection of savings and investment options.

Leave Allowance: The District offers monthly eligible classified employees and managers/supervisors a generous vacation and sick leave benefits as well as 20 paid holidays annually (which can vary based on length of winter break).

Additional Benefits: The District also offers monthly eligible classified employees and managers/supervisors educational reimbursements, employee assistance programs, a travel assistance plan, longevity compensation, retiree benefits, employee discounts on health memberships and a comprehensive wellness program.

Newly hired employees may notify the respective union (Local 1 or United Faculty) if they opt to join and/or authorize payment to the union. If the newly hired employee authorizes payment to the union then the following fees apply: Local 1 has a one-time initiation fee of $45.00 and monthly contribution of 1% of gross pay +$1. United Faculty has an agency fee of .55% of gross pay plus $2.50.

For further information regarding benefits eligibility and details please refer to the following documents available on the 4CD website:
Classified Employees Local 1 Contract (Article 20-Benefits):
http://www.4cd.edu/hr/localonecontract/2015-2018%20Local%201%20Contract.pdf

Managers/Supervisors/Confidential Personnel Manual (Section 8-Insurance Benefits):

http://www.4cd.edu/gb/policies_procedures/MANUALS/MSC_08.pdf

POST OFFER PRE-PLACEMENT EVALUATION PROGRAM (PEP)

All job offers of employment are conditional upon the applicant’s satisfactory results of the Post Offer Pre-Placement Evaluation Program. This involves a physical strength test to demonstrate a minimum level of strength to perform the essential duties of the job. There is no charge for this service. Please do not make an appointment for testing until you have received notification from the Human Resources Department after a job offer is extended. The positions we currently evaluate are: Building Maintenance Worker, Custodian I and II, Lead Custodian, Cook, Food Services Assistant, Food Services Supervisor, Food Services Supply Clerk, Food Services Coordinator, Grounds Worker/ Gardener I and II, Senior/ Lead Grounds Worker/Gardener, Lead Maintenance Mechanic, Senior Equipment Maintenance Worker. If you are not hired in a listed classification, you may disregard this notification.

ADA Accommodations:

In conformance with the Americans with Disabilities Act, requests for reasonable accommodations may be made to (925) 229-1000 ext. 1298 or slever@4cd.edu. For administrative purposes, requests must be made at the time of application.

Quicklink

http://www.4cdcareers.net/postings/7139
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