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Vice President of Student Services (103001-2021005-072020)
Citrus Community College in Glendora, California
Date Posted 08/22/2020
Executive-Administrative Vice President
Employment Type Fulltime
Application Deadline Open until filled
Vice President of Student Services (103001-2021005-072020)
Citrus Community College

Posting Number: 0600908
Position Title: Vice President of Student Services (103001-2021005-072020)
Posting Date: 07-30-2020
Closing Date: Open Until Filled
First Consideration Date: 09-23-2020
Department/Division: Office of the Superintendent/President
Funding: District Funded
Job Category: Management (Certificated)
Assignment: Full-Time
Percentage Employee: 100%
Months per Year: 12 months
Work Days per Week: See "Work Schedule per Day" below.
Work Schedule per Day: Generally Monday through Friday, 8:00 a.m. to 5:00 p.m.; however, this is an exempt management-level position requiring some weekend, holiday, and non-conventional working hours in addition to the regular working hours of a collegiate environment.
Work Shift for this Position (select all that apply): Days / Nights / Weekends
FLSA: Exempt
Placement/Range: 89-1; $179,098/yr. plus 2.5% for a verified doctorate from an accredited institution.

Initial placement on the management salary schedule is 89-1 ($179,098/yr.); however, the Superintendent/President may recommend to the Board of Trustees an initial salary placement at a higher step. The ceiling for this position is capped at Range 89, Step 8 ($235,681/yr.).

The District provides a comprehensive program of fringe benefits including major medical, dental, and vision insurance for full-time employees and eligible dependents. Life insurance provided for employee only. Also, currently included each year are 17 paid holidays, 22 vacation days and 12 illness days.

A Complete Application Packet Includes:
Cover Letter

Optional Applicant Documents:
Other Document (s)
Licenses and Certificates

Under the direction and supervision of the Superintendent/President, the Vice President of Student Services serves as the chief student services officer of the District and is responsible for providing leadership and direction to the Student Services Division comprised of the Counseling Programs and Services, Enrollment Services, Student Affairs, and Campus Safety departments. In addition, the Vice President of Student Services supervises the student services programs directed by assigned management, supervisor, and/or faculty personnel, including: counseling and advisement, athletic eligibility, admissions and records, career/transfer center, financial aid, student conduct, student grievance procedures, student life and leadership development, health services, veterans services, student equity and achievement program (SEAP), articulation, assessment testing, student orientation, extended opportunities programs and services (EOP&S), disabled students programs and services (DSPS), CARE, CalWORKs, international students, and high school outreach.

The Vice President of Student Services is accountable for achievement of the District's mission within the scope of the Student Services Division as set forth in the District's Strategic Plan, and for assessing and meeting student needs. In addition, the Vice President of Student Services is responsible for ensuring effective student learning outcomes, program evaluations and providing leadership and support for key programs and initiatives such as Guided Pathways, Student Equity and Achievement (SEAP), and enrollment strategies.

The Vice President of Student Services should be an innovative thinker who seeks cutting-edge solutions to problem solving and, possess outstanding interpersonal, written, and oral communication skills.

The Vice President of Student Services serves as a member of the Superintendent/President's cabinet, and provides direct leadership over shared governance committees as assigned.


  • Provides leadership and direction in the planning, organizing, and coordinating of the Student Services Division while achieving the institutional goals and objectives, and ensuring that student support services are provided to students to achieve educational success.
  • Leads, analyzes, and anticipates the needs of the District from a college-wide perspective and formulates strategies to more effectively meet the mission of the college today and into the future.
  • Leads the core departments of Counseling Programs and Services, Enrollment Services, Financial Aid, Student Affairs, Campus Safety, and special programs; oversees the development and evaluation of policies and procedures for these areas.
  • Provides leadership for the development of program review processes in accordance with District goals and standards.
  • Works collaboratively with the Vice President of Academic Affairs in matters related to the coordination of the academic programs and student services.
  • Serves as the primary link between the Student Services staff and Administrative Services in all budgetary matters related to Student Services programs. Prepares and maintains comprehensive budgets for Student Services programs.
  • Leads in the development, implementation, and assessment of Student Learning and Program Outcomes for all Student Services programs.
  • Works collaboratively with the Vice President of Academic Affairs to liaison with the Academic Senate.
  • Works collaboratively with the Vice President of Academic Affairs in the development of effective enrollment strategies and activities.
  • Advises and confers with the Superintendent/President on management issues involving college programs and services including development and/or revision of Board policies and administrative procedures, and participates in strategic and long-range planning for college activities and programs.
  • Prepares, recommends, and implements budgets for assigned areas; and takes necessary action to assure compliance within budget limitations and established fiscal policies.
  • Directs the preparation of reports as required by federal, state, local, and District regulations; informs the Superintendent/President and other District staff as to the status of assigned functions or groups of services.
  • Maintains current knowledge of legislation and educational trends pertinent to student services.
  • Ensures all Student Services departments operate in compliance with Title V regulations, the Education Code, and federal statutes.
  • Ensures adherence to the District's Board Policies and Administrative Procedures and ensures regular review and updates, as applicable, of assigned policies and procedures.
  • Participates in the hiring and evaluation of faculty and staff.
  • Develops and fosters communication with students, parents, faculty, community agencies, elected officials, and the public through participation in community organizations, student organizations, and other organizations.
  • Provides assistance to and serves, as needed, on the District negotiating teams, assists in the preparation of negotiation proposals and ensures compliance with collective bargaining agreements.
  • Ensures Student Services faculty and staff evaluation procedures are consistent with negotiated agreements and the District's policies and procedures.
  • Assists in resolution of faculty and staff grievances and complaints in accordance with administrative procedures and collective bargaining agreements.
  • Delegates responsibility and authority while maintaining accountability.
  • Serves as a resource within the District, region, and state to provide information on the many aspects of student services, special needs of students, and ways in which student success could be enhanced by changes in college, community, or state programs and policies.
  • Represents the District at state activities related to student services and programs.
  • Performs other duties as assigned that support the overall objective of the position and the District's mission and philosophy.

Please refer to Essential Duties and Responsibilities.


  • Possession of a master's degree (or higher) or possession of a California Community College Administrative Credential (valid for life).
  • A minimum of three (3) years of successful leadership experience as a senior administrator at an institution of higher education.
  • Evidence of ability to communicate effectively, in English, with a diverse population both orally and in writing.
  • Evidence of ability to work effectively as a member of the administration team.
  • Evidence of experience and training in the utilization of technology in administrative practice.
  • Evidence of experience supervising a complex academic department responsible for implementation of state and federal regulations.
  • Sensitivity to, understanding of, and respect for the diverse academic, socioeconomic, ethnic, religious, cultural background, disability, and sexual orientation of community college students, faculty, and staff.

- Experience as a vice president of student services, or a closely related area, in a single college district.

  • -Possession of a doctorate.
  • -Possession of a master's degree in counseling, education, or closely related field.
  • -Five years of increasingly responsible management experience in an educational setting, of which three years is management experience that demonstrate a breadth of experience directly related to student services.
  • -Experience in developing and implementing strategies leading to student completion.
  • -Experience in overseeing K-12 outreach activities.
  • -Experience in grant development related to student support services.
  • -Experience in developing partnerships with four year colleges and universities.
  • -Proven involvement with strategic and long-range planning for college activities and programs.
  • -Experience developing/revising board policies and administrative procedures.
  • -Commitment to participatory shared governance processes.
  • -Ability to facilitate communication and understanding among faculty, staff, students, and the community.

Please refer to Minimum and Preferred Qualifications.

No physical abilities are specified for this position.

No licenses and certificates are specified for this position.

No other documents are specified for this position.

For more information or to apply, please visit: https://employment.citruscollege.edu/applicants/Central?quickFind=52047

About Citrus College:
Celebrating over 100 years of service, Citrus College is located in Glendora in the foothills of the San Gabriel Mountains, approximately twenty-five miles northeast of metropolitan Los Angeles. The college has the distinction of being the oldest community college in Los Angeles County and the fifth oldest in the state.

Citrus College was founded in 1915 under the leadership of Dr. Floyd S. Hayden, who helped bring the community college movement to California. From 1915 to 1961, the college was operated by the Citrus Union High School District. In July 1961, the Citrus Community College District was created to include the Azusa and Glendora unified school districts. In 1967, the district expanded to include the Claremont, Duarte and Monrovia school districts.

Today, Citrus College occupies a 104-acre campus. The college is currently experiencing a major facilities expansion project that will change the look of the campus. The college enrolled 27 students in 1915 and currently the college serves more than 19,000 students annually. Classes are offered on a 16-week calendar (fall and spring semesters), as well as in a variety of non-traditional scheduling options - winter intersession, evenings, summer sessions, and optional class formats, such as online education courses.

Mission Statement
Citrus College provides innovative educational opportunities and student support services that lead to the successful completion of degrees, transfer, career/technical education and basic skills proficiency. The college fosters personal and professional success through the development of critical thinking, effective communication, creativity, and cultural awareness in a safe, accessible and affordable learning community. In meeting the needs of our demographically diverse student population, we embrace equity and accountability through measurable learning outcomes, ethical data-driven decisions and student achievement.

Citrus College is accredited by the Accrediting Commission for Community and Junior Colleges, Western Association of Schools and Colleges, 10 Commercial Blvd., Suite 204, Novato, CA 94949, (415) 506-0234), an institutional accrediting body recognized by the Council for Higher Education Accreditation and the U.S. Department of Education. Additional information about accreditation, include filing of complaints against member institutions can be found at https://accjc.org.

It is the policy of the District not to discriminate against and to encourage a diversity of applicants based on national origin, religion, age, sex or gender, race, color, medical condition, ancestry, sexual orientation, marital status, physical or mental disability, use of family and medical care leave, genetic information, military or veteran status, gender identity, gender expression, or because he or she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one of more of these actual or perceived characteristics.

Special Instructions to Applicants:
Applications are considered legal documents, and as such, all areas of the application must be completed or your application packet will be considered incomplete, and will not be moved forward. While it may be appropriate in some areas of your application to use "NA" (not applicable), do not use terms such as "see resume" or "see attached". When listing your work experience, please specify the beginning and end dates for each job you held and describe your experience.

Applicants are responsible for ensuring that all required documents, and those additional documents you choose to include, are attached BEFORE clicking the "Finished Attaching Documents" button and confirming. It is advisable to attach "Optional" documents first, and then "Required" documents once you are ready to click on the "Finished Attaching Documents" button and confirming.

Application and Supplemental Questionnaire must be complete. A resume will not substitute for a fully completed employment application and supplemental questionnaire. Incomplete applications will be rejected. When listing your work experience, please specify the beginning and end dates for each job you held and describe your experience.

Additional documents CANNOT be added to your electronic application packet once you click on "Finished Attaching Documents" and receive your confirmation number; so, please be sure you have all documents you will upload handy and in an electronic format. THE APPLICANT TRACKING SYSTEM WILL NOT ACCEPT DOCUMENTS LARGER THAN 2MB. IF YOUR DOCUMENTS DO NOT UPLOAD, PLEASE RESIZE. If you do not have all your documents handy at the time you are applying for the position, we advise you to click on "Finish Attaching Documents Later". Be sure, however, to finish attaching your documents BEFORE the close or first consideration date for the position. Please remember, you will NOT be able to attach additional documents after you have selected "Finished Attaching Documents" and have received a confirmation number, and you will not be able to apply for a position after the position has closed.

Please note: should an applicant apply for a position more than once, only the most recently received application packet will be the one screened for completeness. All others will be deemed inactive, and will not be considered, regardless of completeness.

We regret we are unable to accept faxed, emailed, mailed, or hand delivered application materials outside the online Applicant Tracking System (ATS). Only application materials submitted through this electronic format will be accepted. Exception: The Citrus College Form 101 must be mailed or hand delivered to the Director of Human Resources in a sealed, confidential envelope.

Reasonable accommodations will be provided to candidates with verified disabilities. Accommodation requests should be made at the time the interview appointment is scheduled.

All employees within the bargaining unit are required to pay dues as a member of the exclusive representative or pay an agency fee.

About Transcripts:

  • -Candidates must upload copies of all transcripts (need not be official at the time of application) which prove sufficient for verifying minimum qualifications for this position.
  • -Official transcripts will be required at the time of the job offer.
  • -Transcripts must be from the awarding institution, and must show that the degree has been awarded (or conferred) and the year.
  • -Degree(s) must be earned (or conferred) from accredited institution(s) or an equivalent foreign institution by the first consideration date for this position.
  • -All degrees must be verifiable on a legible transcript by the indicated first consideration date for this position.
  • -Foreign transcripts must be transcribed in English AND evaluated for U.S. equivalency by a bona fide U.S. evaluation service.

Selection Procedure:

  • -A selection committee will review application packages of those candidates who have met the minimum qualifications for this position, and will select a limited number of qualified candidates for an interview.
  • -Each candidate may be asked to make a presentation on a topic of the selection committee's choice. The candidate will be informed of the topic when an interview appointment is scheduled.
  • -Each candidate may be asked to provide a sample of his or her writing ability just prior to the interview.
  • -Travel costs must be borne by the applicant.
  • -Final candidates for faculty, management, and supervisor/confidential positions may be interviewed by the Superintendent/President.
  • -If selected as a finalist, the candidate permits the District to contact the current and former employer(s) to investigate past employment history.
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