Excellent fringe benefit package includes a pension, medical, dental, vision, EAP (employee assistance plan) and life insurance for employee and eligible dependents, and income protection. Voluntary plans include supplemental life insurance, Flexible Spending Accounts, 403b and 457 Deferred Compensation Accounts. Classified employees also receive vacation, 12 sick leave days and 18 paid holidays.

POSITION SUMMARY

The Financial Aid Coordinator reports to the Associate Director of Financial Aid at San Jose City College. The work schedule is 12 months per year; 40 hours per week; Monday – Thursday; 9:00 a.m. – 6:00 p.m. and Friday; 8:00 a.m. – 5:00 p.m.

This position is represented by CSEA (California School Employees Association), Chapter 363.

Under the direction of Financial Aid administrator, serve as the lead classified employee in the Financial Aid Office; respond to problems, concerns and activities associated with students, staff and department employees. Work with assigned administrator to assign and review the work of staff, responsible for the technical and operational services in the Financial Aid Office; monitor and participate in the work of the office.

DISTINGUISHING CHARACTERISTICS

The Coordinator is the fourth and senior-level in a Financial Aid career path. This classification differs from Financial Aid Specialist III in the significantly higher level of responsibility and direction expected to be provided. The Financial Aid Coordinator will be expected to lead the office under general direction and with minimal supervision from the Financial Aid administrator. The Coordinator is expected to make decisions on a higher-level line of authority, utilizing independent judgment and initiative.

DUTIES AND RESPONSIBILITIES

1. Assist in planning, organizing and coordinating the day-to-day operations with financial aid staff to ensure efficient delivery of services to students and the college community.

2. Provide detailed information to students, parents, faculty and staff regarding financial aid processes, types of aid, etc.

3. Determine and monitor student eligibility for Federal, State and campus-based aid programs, including Satisfactory Academic Progress calculations and appeals.

4. Reconcile financial aid program funds internally and with college and District Fiscal Services on a regular basis.

5. Coordinate with District ITSS to provide technical solutions regarding the campus/district financial aid systems and assist as needed in the day-to-day usage; test and practice patches and updates in collaboration with ITSS.

6. Participate in the hiring of hourly or student employees. Coordinate and lead implementation of new procedures.

7. Conduct financial aid workshops and orientations including but not limited to: Student Loan Orientation, Federal Work Study Orientation and Satisfactory Academic Progress Workshops.

8. Participate in student imitative programs in collaboration with various program partners.

9. Explain and interpret District policies and procedures. Recommend and assist in the implementation of goals, objectives, policies and procedures.

10. Interpret, implement, and maintain up-to-date knowledge of Federal and State guidelines governing financial aid programs. Prepare, implement, and revise policies and procedures, as necessary, to comply with changes in State and federal laws.

11. Provide support to Financial Aid Office using Federal and State agency online data management systems to troubleshoot student and college record management issues.

12. Work with assigned administrator to collect, analyze and take action based on Financial Aid student data. Prepare reports on operations and activities as assigned.

13. Conduct assessment of student needs including monitoring and evaluating the efficiency and effectiveness of service delivery methods and procedures. Evaluate office procedures related to student service and make recommendations to assigned administrator accordingly.

14. Perform other duties reasonably related to the job classification.

1. Federal, State and local student financial aid programs regulations and guidelines.

2. Financial barriers for low-income students/families.

3. Federal and State financial aid applications and associated information.

4. Federal and State electronic communications and reporting requirements.

5. Common office productivity software and financial aid specific software.

6. General policies and procedures for a financial aid Office.

7. Public speaking principles and techniques.

8. Research methods and techniques.

9. Statistical analysis methods.

10. Record-keeping techniques.

11. Basic accounting practices procedures and terminology.

12. Principles and practices of administration, supervision and training.

13. Correct English usage, grammar, spelling, punctuation and vocabulary.

14. Oral and written communication skills.

Skills and Ability to:

1. Understand and follow oral and written instructions.

2. Interpret, apply and explain policies, procedures and regulations regarding financial aid programs.

3. Exercise sound judgment in reviewing and screening applications for financial aid when determining eligibility and evaluating special circumstances.

4. Operate office machines including a computer and applicable software.

5. Analyze situations accurately and adopt an effective course of action.

6. Perform business math computations and maintain accurate financial records.

7. Prepare and deliver oral presentations and a variety of correspondence.

8. Read, interpret and explain statistical data, technical procedures and governmental regulations.

9. Research, analyze and evaluate service delivery methods and techniques.

10. Train and provide direction to personnel.

11. Assign and review the work of others.

12. Communicate effectively both orally and in writing.

13. Establish and maintain cooperative and effective working relationships with and effectively serve students.

EDUCATION AND EXPERIENCE

1. Associate’s degree from an accredited institution.

2. Four years of increasingly responsible experience in a related position including at least 3 years of experience working directly in the administration of Financial Aid.

• Demonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.
• Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District’s hiring policy; or demonstrated equivalent transferable skills to do so.

1. Bilingual abilities, desirable.

For positions that require a degree or coursework:

Degree(s) must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education.

All degrees and credits earned outside of the United States must have a U.S. evaluation (course by course) of the transcripts and must be submitted with the application.

Degrees earned outside of the U.S. without a U.S. credential evaluation attached, will not be considered.

Environment:

1. Typical office environment.

Physical Demands:

1. Require sufficient ambulatory ability to move to various work locations.

2. Require manual hand-eye-arm coordination to use a personal computer keyboard and visual media equipment.

3. Require sufficient hearing and auditory ability to carry on conversations in one-on-one and small group settings and deliver in-service type training and presentations.

4. Require near visual acuity to read printed materials.

The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves.

As of Fall 2019, with enrollment of approximately 17,933 students per semester, and an extremely diverse student population (Hispanic/Latino 43%, Black/African-American 4%, Asian/Pacific Islander 33%, American Indian/Native American 0.2%, White/Caucasian 10%) attaining educational goals reflecting 56% – Transfer to a 4-Year College/ University, the District’s emphasis on student success makes it a recognized educational leader in the State.

The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse classified staff consisting of 41% Hispanic/Latino, 27% Asian/Pacific Islander, 4% Black/African American, 1% American Indian/Native American, 22% White/Caucasian, and as well as encouraging applications from all qualified, outstanding applicants.

EQUAL OPPORTUNITY EMPLOYER STATEMENT

San José-Evergreen Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, gender identity, religion, sexual orientation, transgender, marital status, veteran status, medical condition, and physical or mental disability consistent with applicable federal and state laws.

CONTACT:
Employment Services,
Human Resources, SJECCD
40 S. Market Street, San Jose, CA 95113
Phone: (408) 270-6414
Email: hremploymentservices@sjeccd.edu
Employment Website: https://sjeccd.peopleadmin.com
District Website: www.sjeccd.edu

APPLICATION PROCEDURES:

Interested applicants MUST SUBMIT ONLINE ALL of the following materials by the First Review Date/Closing Date as listed on the job announcement. Applications received after the First Review Date will only be forwarded to the hiring committee at their request.

1. A completed online San José-Evergreen Community College District APPLICATION.
2. A COVER LETTER (Stating how you feel you meet the qualifications as outline in the job announcement).
3. A current RESUME/CURRICULUM VITAE
4. TRANSCRIPT – (If Required) If a degree is listed as a requirement, transcripts (Not Diplomas) MUST INCLUDE confer or award date of stated degree. Unofficial transcripts will be accepted; however if the position is offered, official transcripts will be required prior to employment. If the transcripts or degrees are from outside of the United States, an official certification of equivalency to U.S. degrees by a certified U.S. credential review service (course by course of the transcripts) MUST also be submitted. (*See below for a list of suggested services that provide foreign degree equivalency evaluation to U.S. degrees).

Note: Some positions may require additional documents and/or certificates, in addition to the items listed above. Please refer to the job announcement.

OTHER APPLICANT INFORMATION:

1. Only complete application materials will be considered. No exceptions.

2. Letters of Recommendation are NOT required and will not be forwarded to the hiring committee.

3. Upon hire the successful candidate must provide the required documents of identity and authorization to work and attest he/she is authorized to work in the United States.

4. Application materials become the property of the District and will not be returned or duplicated.

5. Travel expenses to attend the interview are the responsibility of the candidate.

6. Meeting the minimum qualifications does NOT assure an interview.

7. The District may re-advertise, delay, choose not to fill the position, or choose to fill more than one position.

Academic Credentials Evaluation Institute, Inc.
Website: http://www.acei-global.org/

Education Records Evaluation Services
Website: www.eres.com

International Education Research Foundation
Website: http://www.ierf.org/

World Education Services
Website: www.wes.org